Privacy Policy

What We Collect

When you place an order or submit a custom order request, we collect the information you provide: your name, email address, phone number (if given), shipping address, and order details. We also collect payment information through our secure payment processor, Stripe.

We use cookies on our site to keep track of your shopping cart. These cookies are stored in your browser and do not track you across other websites.

How We Use Your Information

We use your information to fulfill your orders, communicate with you about your orders and custom quotes, send order confirmations, and respond to your questions.

If you subscribe to our newsletter, we'll use your email to send occasional updates about new products and offers. You can unsubscribe at any time.

Payment Processing

All payments are processed securely through Stripe. We never see, store, or have access to your full credit card number. Stripe's privacy policy governs how they handle your payment data.

How We Share Your Information

We do not sell, rent, or trade your personal information to anyone. We only share your information with Stripe to process payments and with delivery services when shipping your order.

Data Retention

We keep your order records for bookkeeping and to help with any follow-up questions. If you'd like us to delete your information, just email us at cozysweetery@gmail.com and we'll take care of it.

Cookies

Our site uses a cart cookie to remember items in your shopping cart. This is a functional cookie necessary for the shop to work. We do not use advertising or third-party tracking cookies.

Your Rights

You can request to see, correct, or delete any personal information we hold about you. Just send us an email at cozysweetery@gmail.com.

Florida Cottage Food Disclosure

Cozy Sweetery operates as a Florida Cottage Food Operation. As such, we maintain records as required by Florida state regulations. Our products are made in a home kitchen that is not subject to Florida Department of Agriculture inspection.

Changes to This Policy

If we make changes to this policy, we'll update it here with a new date. For questions about our privacy practices, contact us at cozysweetery@gmail.com.